The plumber was very competent, efficient, and professional. He disclosed everything he did, and I appreciate that because I've had other plumbers here who haven't been upfront about the work. I would have given five stars, but I felt the cost was a little high and, unfortunately, after the plumber left the basement, I found my expensive bike knocked over, my son's bike knocked over, and an empty clothing rack that seemed to be tossed aside. I was really surprised that he would wouldn't have been more thoughtful with our things considering how nice and professional he had been.