inept
If you need body work on you automobile Bob Thomas Carstar is the last place in Portland to take your car. Twice I have take a car to have auto body work and twice they prove they provided they were totality inept in found the job right the first time. The first time the paint did not quite match and two years later it started to peel. So, so back I went. Most recently they did work on two of the doors on the driver's side of my 2014 Honda CRV. They said the job would take two week but after three weeks we called and they said it would be ready the next day. After three calls, which they refused to return, we went by and were tolls the car was ready, but it wasn't. They did something to screw up the electronics and and only the driver's side door was operational. They worked on it and worked on it and failed to solve the problem. Finally at our urging the took it buy the dealer where we bought it and within to hours their solved the problem. We finally have our car back after near my a month. We notified our insurance company and recommended Bob Thomas be taken of their recommended list. Save yourself lot if grief and go elsewhere.