My toilet was not working for six months and i had to use a bucket. I know. Tragedy. I was so fed up with it, and when I called Plumbing for less, the response was quick. I called and just after 10 minutes, I had a technician at the house. He looked at the problem and within an hour he fixed my toilet for a good price and he made sure that I saved some money since I was not able to sped a lot.