I find Abbey Floor & Window Fashions to be excellent. They are always energetic and I've recommended them during the past 27 years to everyone I know--and that's commercial and residential. I always get feedback from people I have recommended them to, and those people have had nothing but good remarks--so they've always been happy.

If I need samples of Abbey Floor's products, they are willing to bring to them to my office, to my clients' homes, or to my tenants' offices--so that's encouraging. They bring new samples, multiple samples, and go back and forth. Sometimes the project doesn't go quickly, but Abbey Floor works with me--sometimes for months--until we find the just right product. I think they are great on their customer service--and they follow-up after the work is done to make sure we are happy.

They come to the building afterwards to make sure that everything is installed correctly--whether carpet or tile. And, if it was a residential job, I usually get calls from my clients telling me how happy they are that I recommended them, so that's encouraging. I don't always hear that from clients, and that's why I stay with Abbey Floor.

About 27 years ago I used them to install my home carpeting, and I still have that same carpet installed. While others I know have buckling, mine is still perfect--and I believe that's because of the installers. You don't have to buy top-of-the-line, but if you buy a good carpet and the installer knows what he's doing, you are set.

Christine K., Monarch Realty Corp.