Avere at Haley Mechanic always does a great job with our routine maintenance and service issues. Our water heater is positioned in a way that is challenging to clean out the exhaust and t-assembly. It is a real pain, but I appreciate his positive attitude. I did have another company refuse to touch it because of this challenge. I definitely feel more confident calling Haley to resolve issues because of the knowledge, ability, and attitude of people like Avere