I was impressed right from the beginning. Both Dan and Steve at the front desk, took care of all the necessary phone calls and getting the information that was needed. Very professional and friendly. My car was left there and I returned home in a rental which was set up by Dan. Truly a painless experience. I felt very confidant leaving my car there. Our car was ready earlier than expected, which was pleasant,and was clean and repaired perfectly.Honestly,I cannot say one negative about Turnpike Motors.i will most definitely use them again, and would most certainly recommend them to others.