I had them come out to my house to look at my ac system. I had over looked them in a magazine a while ago. After i had two other companies come out and tell me i needed a new indoor coil, i decided to call them, after all they advertised that they offered a free second opinion. I called them and they were very friendly and fast to get my call scheduled. They even booked the appointment at 7pm. I had Tyler come and he took the time to go through the entire system. He found that the leak was on a screw type fitting that had come loose in the attic and he had it fixed no time. He also told me that i needed to add freon to get the system back up to manufacture spec. After all i trusted him because he tightened the loose fitting for free. I went with the repair. He was upfront in his pricing and showed and explained everything he was doing. He cleaned up the property and was very efficient. I will use Simple Home Comfort again, they have earned my business simply due to trust and honesty. He could of told me that i needed a new system or a new coil, but he was honest and that means so much to me. Thanks