Jason from Rick's Paint & Body Shop is really nice. I've known him for years, even my entire family uses him. Whenever you go in, he can take you right in and gives a reasonable time of when your car will be ready. I don't know if he does this for everybody, but since we've known him for so long, he gave me his cell phone number and let me know that I could text him whenever I had questions. My car was done in a day, it wasn't a big deal and I didn't have to wait long for it to be finished. It wasn't over-priced and looks great!