We operated a "mom & pop" business for 15 years and our livelihood depended on keeping a good sized light truck on the road. This company repaired and maintained our truck for ten years. Even if we had a problem when we were hundreds or thousands of miles away we could call with the "symptoms" and get their diagnosis and recommendations. The peace of mind this gave us was priceless. We're now retired and get the same flawless service on our two passenger cars.