I called Armbrust yesterday because our sump pump was beeping and we suspected either battery failure or full pump failure. Not only were they able to come out the same day, just a few hours later, but they were able to do the repairs that afternoon, too. The service worker was polite, professional, explained all my options to me, and even offered lower cost options that he said were available, although not recommended. I chose to go with his recommendations that although cost a bit more, would be better overall quality and have a longer warrenty. But I appreciated that he presented me with ALL my options up front! If you're looking for transparency, honesty, and high quality work, definitely call Armbrust. We've used them twice now for our sump pump repairs, and will do so again if/when we need them.