Most recently, our hot water heater went out and Pipe Wrench Plumbing came out to replace it with a tankless water heater. The guys who helped us were really friendly. They were courteous and they came quickly to do the work. We called them last night and they came today! And I'm quite happy with that, that I didn't have to wait a week or for a long time. We like timeliness like that. The price was fair, from what I could tell and what I'd looked into. I would absolutely recommend them to others. They've always done good by us. I trust them, they seem to know what they're doing.