My 2003 Camry was damaged in an accident (the other driver was at fault). Prestige was not on the list of repair shops my own insurance recommended, but it was an approved shop for the other driver's insurance. So, I wanted to make the repair process to go as quickly/smoothly as possible by going with their approved shop, but I was somewhat hesitant as I knew nothing about Prestige. I did check the BBB rating (they had an A+ rating, which was impressive), and after looking at their website (they have a very modern shop) and reading the reviews, I decided to entrust my car to them. From the start, I was treated very professionally, and kept in the loop through every step of the process. Their system of posting pictures of your car through the various steps of repair is very innovative. My car was done on time, and I was very pleased with the results. It was fully restored to its original, pre-accident condition, and I cannot tell any difference! I would not hesitate to use them again in the future - I highly recommend them.