I had some collision repair work referred to Elite by esurance and was pleased with the service and work done. About a year later I notices some small crack in the hood surface began to appear. As months passed the entire hood became a glazed mess of cracked and peeling clear coat flaking off. So nearly two years later the entire hood was a wreck and very ugly. The front bumper begins to show the same cracks in the surface that the hood had a year earlier. I called esurance and they met me at Elite where they agreed to repaint the front of the car and I am very happy.