Established in 1987, Elite Auto Collision Repair Center has always taken pride in the quality of our repairs.
Category: Auto Body Repair & Painting
Summary: Elite Auto Collision is trustworthy, have a human touch and extremely professional.
Review: My experience with Elite Auto Collision has been good so far. I picked them because I thought they were very personable. I liked them and had a good feeling about them after talking to them. I felt confident that I wasn't just another number to them. They actually have a personal, human touch. They got me processed and to the rent-a-car shop pretty quickly. They even tried to send me an email update about the progress on my car, but I couldn't figure out to negotiate it, but at least they tried.
When my wife went to pick up the car the work they had done was beautiful, however, there was a dent in the car that hadn't been there before. I called the shop and they said they had cleared it when she left the shop, so it was unclear how or when it happened, but they are going to fix it anyway, at no charge to me, which I thought was very professional and makes me sure about them as a trustworthy shop. I'd definitely go back to them.
Please tell us what is wrong with this review.
This is a phone-based customer review. To ensure authentic, detailed reviews, Customer Lobby periodically calls customers of businesses reviewed on Customer Lobby. We ask customers about their experience with that business and transcribe a customer review based on the resulting conversation.
Click on a question below to see its answer or send us your question in the field below.
If you did not find the question and answer you were looking for, please let us know by filling out the form below.
Customer Lobby is an independent business based in Berkeley, California. Our products and services enable companies to enhance communication with and among their most important resource – their customers.
Although customer reviews are linked to and accessible directly from the website of the company being reviewed, the reviews are hosted and maintained by Customer Lobby. Customer Lobby guarantees that:
Reviews that are published on a Customer Lobby review page are written by customers of the business being reviewed. To maintain their privacy, we do not publish the last name of the reviewers unless the reviewer writes or approves the listing of their last name in the main body of the review. Customer Lobby periodically calls customers of the businesses being reviewed to request a review and transcribes the highlights of those conversations into reviews.
We are eager to hear from you!
Reviews that include any of the following will not be published:
Customer Lobby reserves the right to not publish any review at its sole discretion. This publishing policy is subject to change without notice.
Request Appointment with