Business Description:
Categories
heating & air conditioning
Comfort First Heating & Cooling
8109 Caratoke Hwy, Powells Point, NC 27966, USA
(757) 550-2656

Service

Total Experience

Will Recommend

Jim P.

Virginia Beach, VA

Comfort First Heating & Cooling

Would Not Recommend Doing Business With This Company.

Comfort First was a referral through my American Home Shield warranty. They did some work on my system because it wasn't pumping out heat. They came in August and again in September. Since then, I've had to hire several other companies to get the unit back to proper working order. The job was abysmal.

On the first visit, Comfort Home said the air handler needed to be replaced due to leaking. It took a week for the order to come in. And after it was installed, I had to call another company to clean up.

Since the system still wasn't working correctly. Comfort First sent a guy to bleed the system. I have a zoned system for upstairs and downstairs, the heat issue was in the downstairs zone. He bled the upstairs. He also put in new coil that resulted in a lot of burning damage. After all the work was done, I again had to have another company come out to clean up the mess.

In the end, the Comfort First supervisors worked out way to reimburse the charges. I ended up not paying anything which was a redeeming quality. Overall, this company put me through circles and people shouldn't have to deal with that.