The individuals that came to my RV to clean my carpet were very professional in every way. Mentioned a previous problem with a competitor, and I was immediately reassured that would not happen this visit. Two spots I was sure could not be resolved, I pointed out. Was VERY pleased to see them removed completely! Great job! A lady walked by as the crew was beginning their job and asked about Five Star. At my recommendation, she said she would give your company a call.