I actually emailed the person that helped me at AJ Rose Carpets and Flooring, telling him how great my experience was so he would know how I feel. He was really good! I went in there one day to tell them what I was looking for, as I am inexperienced with carpet shopping and I had a certain budget that I had to stay within on spending, and they were really patient with me. They found something for me, came out to measure, and installed it within a week. It went very smoothly, and it was perfect when they were done.