I do not recommend Hendrix Air at all, nor will I ever use them again. I had them put in 2 new units for me and I had problems throughout the entire experience. The workers left the gas gauges hooked up - I couldn't believe it. So they came out to deal with that. Then, I had to call them back because there were problems with the duct work. So again, they had to come back out. It was just one thing after another really - problem after problem. The technicians were unprofessional and they did a crummy job installing. The owner did contact me but wasn't helpful or understanding at all. It seems to me that he pretty much waited me out and wasted my time until I eventually had enough and counted it a loss. It was a horrible experience and I absolutely do not recommend them.