I've been with Hendrix Air for ten years and my last experience with them was wonderful so I will give them five stars, but I've had a few problems with them in the past. They installed two new AC and heating units in my home and I am very pleased with both of them. Their employees are well informed and helped me pick out great units that will last me a lifetime. 90% of the time they're great and I think they have a new staff that has proven to be professional and courteous, so I would definitely recommend Hendrix Air if you need any AC or heating installations and repairs.