The guys were awesome. No false promises or hidden charges, they explained everthing while i walked them thru my house and i felt comfortable enough to go back to work and let them take care of the carpet. I was suprised when i came home to see just how much better my house looked. The carpet felt so soft and seriously looked like new. they left no trace either i expected to find something but these guys were truely professional. i recomend these guys to everyone.