Convenient, friendly, and fast.
My old boss took her cars to Jay's Garage, and when my dad needed a mechanic I told him to try there. He hasn't gone anywhere else since. He feels that they do everything at a great price and are honest about telling him what needs to be repaired and what can wait.
My fiancée's car needed to get in quick, so I suggested Jay's. They got us in right away and were able to fix it the same day. My fiancée is from out of town, so it was important to get in quickly. The car wouldn't start every day, and now it starts fine all the time, so he is pleased.
Jay's Garage is honest, friendly, and speedy. If you are someone who worries about whether a repair is necessary or not, Jay's Garage is honest about that. They are not trying to scam you.