My experience with Artistic Stone was very pleasant. I did not have any problems using them. You expect some things are not going to go right, but there were no problems in any way. Anything I noticed, they fixed. The workers were very nice. They did all my countertops and also wall tile. I now have travertine tile on the walls, and they had take out everything out to install it. And, they replaced my kitchen countertops with four large slabs of granite. Everything has turned out fine so far. Everything they told us about the material is true.