This was my first time using Arrow Electric. I had them install an exhaust fan in a bathroom. Over the telephone, they answered all my questions and set up an appointment for me. The young man came when he had said he would. He did the job he was supposed to and did it well. I was very happy. The young man professional, thorough, and courteous. They were supposed to be here for about two hours, but it only took about 45 minutes. I could not have been more pleased. I highly recommend them.