Craig Van Lines did a cross country move for me. This was the first time that I used them, but some of my family members have as well. From what I know they had been happy with their experiences. The customer service staff was friendly and professional when I was scheduling my pick-up and drop-off. The process was very easy. The driver picked everything up and brought the things right to the door of my new home. There was no damage to my items and everything was fine. It was a good service.