I need a floor drain in basement unclogged. I called MyPlumber which I had used several years ago. The technician was friendly and came with a flat rate of $445. I asked for a breakdown of charges. He said I would have to call the office. That is where this story should have ended. But I was in a hurry. I asked if the job would be guaranteed. If I am going to pay a outrageous fortune for 1.5 hours of service, that would be the least I could expect. He said that normally there is a fee for camera service but if he called it in, the fee would be waived and the job would be guaranteed. The camera inspector came the next day and stated that the snaking job the technician had done did not solve my problem and the job would not be guaranteed. He then offered to do the job correctly for an additional $1,176. No words can describe my disgust.