Business Description:
We are specialists in Air-Conditioning, Heating, and Solar Water Heating. We are family owned and operated based in Surprise, AZ.
4 4 reviews
Categories
heating & air conditioning
Energy Master
(623) 251-6698
http://www.nrgmaster.com

Service

Will Recommend

Total Experience

Allen S.

Surprise, AZ
Energy Master

Less than wonderful.

They put in a solar hot water heater and three solar power exhaust fans in my attic. The work that they did wasn't very good. We had ceiling and roof leaks all over the place after they were done. All three of the fans, I had leaks. It almost caved in my garage. I hired a roofing company to come out and look, and they said the flashing was done wrong.

Energy Master did come out and fix the flashing, and they were okay to deal with over the phone. I don't think there's any leaking now.

I'd tell a potential customer, go with a company that's more experienced. We were rushed because the rebates were running out, and that was a mistake. I'll never do that again. I would wait until I got a company that was more experienced.

comments

Allen I responded immediatley to remedy your situation and I had no idea of your dissatisfaction. I have had you listed for more than a year as a person for a potential customers to contact. I installed the systems for you that were specified by your contractor One Solar and I strongly beleive that the product/circumstance was the problem not the method of installation. I have been installing in this industry for 23 years, for thousands of homeowners and contractors. I would be happy to resolve this for you if you would just let me know how. If you would please read my other reviews KUDZU,Yellow Book, BBB, APS, and others you would see taht I always do whats right. Allen please let me resolve this for you. Thanks,Glenn

 Energy Master commented on 09/07/2010
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