I heard about Steve from an online referral in a Yahoo chat room group about hybrid cars. I have an early model Prius, and we were having a lot of trouble. The dealer was blowing me off, so I searched the internet, joined a chat group, and complained about my situation. Someone else from southern California told me to try Steve at H. Heaven.

Steve was able to fix the car for us, we were having transmission issues, for 35-40% less than the dealer. The dealer would have totaled it out, but we got another 50,000 miles out of it. We have continued to use H.Heaven since then.

Now my car has 160 thousand miles, and around 100 thousand miles, when the warranty ended, everything started to go back. He has worked on that car, and we have a Toyota Camry that we bring to him for everything as well.

I would say that they are very earnest and trustworthy. They are never condescending to their customers and never make me feel stupid. When I try to explain the noise or problem with the car, they don't give me that look that so many mechanics give. They just ask me to describe it and listen patiently.

They frequently have coupons, and if you are a returning customer they sometimes knock a little bit off the price. They are definitely trying to please their customers and keep their business. They are humble, trustworthy, earnest, and competent.

Sandy D. and Joe W.