Very professional company; I would highly recommend them.
There were no negative aspects of our relations with Surreal Systems. Everything was as they stated it would be, and they were very professional. Everything was also done in a timely manner.
It was our first time using Surreal Systems, and they replaced all our TVs in our home in Laguna Beach and added additional equipment. They added Blu-ray and coordinated with Direct TV for all the hookups. There was a substantial amount of rewiring. I would highly recommend them.
I dealt with another company in the past, and follow through was a problem. That has not been the case with Surreal Systems. Ever since the installation they have been very responsive to any issues or questions we have.
We currently have a glitch associated with Direct TV, and a representative from Surreal, Steve, will be meeting with them on Friday to talk about it. He will also look at one other little issue we were having with a signal as well. Everything else has been great. They are very professional, and I would highly recommend them.