Business Description:
At Rx Automotive, we pride ourselves in our service and work. We consider ourselves a dealership alternative. Plus the best warranty 3 yeas or 36k miles.
Categories
auto repair & service

Service

Will Recommend

Total Experience

Thomas D.

Denver, CO

Rx Automotive Repair

Couldn't be more dissatasfied

I've been bringing our vehicles to Arron for almost four years two years ago we brought our 93 in for a 100,000 mile tuneup 700 dollars later we left with a clean bill of health on the Saab, one month later the engine blows completely, after we bring it in Arron tells us oh yeah there is a problem with oil sludge which can be fixed by changing out some pvc hoses, thanx for that five thousand dollars in a new engine later.

Now more recently I brought my Ford Ranger in to get a check up and change out the shocks, While changing the shocks Arron broke the mounting bolt on the Radius arm doesn't matter if you don't know what that is but he broke it and then wanted me to pay 100 dollars for a new Radius Arm and 250 more dollars for him to install it. It was a big scene when he refused to give me my vehicle because I didn't want to pay for something that wasnt broken when I brought the truck there. Further more I took my truck to just brakes because I couldn't affor Arrons 650 estimate. They told me who ever just put my shocks in placed the washers upside down which will result in me getting premature squeeking hay. Also that Arron installed the lowest quality shock not even a brand name after he told me he only uses the best quality parts, and the final kicker he charged me 450 to change the shocks what was Just Brakes price 250 for quality shocks installed. The moral of the story its nice to work with the little guy and support local business, but not when I comes you getting a fair price, and quality knowledge able service, ohhh I forgot Arron couldn't get the new radius arm so he Jery rigged the broken one and wanted me to pay 250 dollars for a ten dollar bolt, It was an unpleasent experience and I would recomend you go any where else.