Business Description:
Were so sure of our work that we cover it for 5 years longer than the standard company will dare to. Roofing for Tacoma and surrounding areas.
5 89 reviews
Categories
roofing contractors
AAA Gerry Ray's Roofing
2203 159th Street Court East, Tacoma, WA 98445, USA
(253) 212-8841
http://www.gerryraysroofing.com

Service

Will Recommend

Total Experience

Todd F.

Portland, OR
AAA Gerry Ray's Roofing

Disappointed with the customer service, but the roof looks good.

They did a great job on the roof. The night they took the old roof off it poured down rain, so I was frustrated that they chose a day when it had a likely chance of rain. There was water in the house, but everything ended up fine, there was no real damage.

There was one door that expanded, and didn't fit in the frame. They said they would take care of it. I still haven't heard anything from them, so I'm going to have someone else take care of it. The salesman who came out to look over the damage seemed like he didn't want to take responsibility. I had to get it out of him that they would fix it, and I haven't heard anything about it. At this point I would just rather have someone else do it than deal with him.

comments

Todd,
When we started the tear off process we were suprized to find an extra layer of roofing, which added alot of extra time to the tear off. We had planned on having half of the roof replaced by dark. Due to there being no eaves on the house, the rain water ran down the fascia behind the gutters and due to the paint bubbling and cracking on the house above the windows, the rain water was absorbed into the siding. We thoroughly inspected for water dammage on three seperate occassions, finding no damage. We disagree that the door started sticking recently. The tenant had admitted to me that door had been that way since they moved in. It rains continually in Washington, looking back on this project I should of had the crew tarp the roof over the felt paper. We are glad you love the looks of your new roof.
Gerry

 AAA Gerry Ray's Roofing commented on 09/21/2010
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