Easy to deal with!
This was my first time using Apple Auto Glass. My rear window had been smashed out, and I needed to have it replaced. I first found them online, through their website which is a really good and clear website. I really like that when I called, I always dealt with the same person, Kathy, so there was never a need to re-identify myself, it was very nice and consistent.
They explained everything to me in plain English, not in confusing car jargon! When they did the service, the cost was very close to their estimation, it only went up a few dollars for some extras I ended up tacking on, so it was barely anything more. They were very quick in doing the actual service, once they got all the necessary products in-store. They had to order the molding, which took a few days, and included a weekend, so it was a little out of their control.
They were very nice, and I had actually forgotten to ask if they could vacuum the shattered glass when they were done, so I was very happy to see that they detailed the inside. I would highly recommend them to anybody and would definitely use them again!
C. Anderson