I formally took my Funny Girl to another kennel for boarding/grooming, then to a local pet store for grooming, however, after driving by Pampered Pups one day, I decided to try them...I am so glad I did...my furbaby has always been so afraid when I had to leave her, but she seems less so when I have taken her to Pampered Pups...everyone there is so loving towards her...now I wouldn't take her anywhere else!!!