This is not the first time we have used Hi-Tech. We had a bathroom faucet leak that could not be fixed. We purchased the faucet and called Hi-Tech to do the install. The process of setting the appointment was handled well, and they followed up three times with us prior to the day of the install. They arrived on time and in less than one hour the job was done - and done right! I would recommend Hi-Tech to anyone who needs plumbing work done. Very friendly staff!