My insurance agent referred me to Grove Body Shop. My initial phone contact with Ken was friendly, courteous, and professional; he answered all my immediate questions, and I was able to get right in for an estimate. When I dropped the car off for repair, Tony assisted me, and he had the same friendly, courteous, and professional attitude. The check-in process was efficient, and I was on my way quickly. My car was ready as promised, and it looked great! George and Ken handled the check-out process efficiently, and I was back on the road in about 10 minutes. The complimentary car wash was a much-appreciated bonus! I will definitely use Grove Body Shop for any future needs.