After being traumatized about my accident, I was not looking forward to the entire insurance claim and repair process. Thanks to Ken, my service agent at Grove Body Shop, everything went smooth. For me it was "silent running" - Ken coordinated the insurance approval process with me, Hertz rental, and the entire vehicle repair completion. Ken and his team are professional, efficient and highly skilled mechanics. I selected Grove Body Shop from the certified repair shops authorized by my insurance company. I could not have made a better selection. Thank you Ken and Grove Body Shop for all of your efforts in assisting me in the repair of my vehicle.