Finding a good, competent, reliable and affordable shop is like discovering an acclaimed neuro surgeon. This is definately the case with West Town Monona Tire. Everyone there was professional and extremely knowledgable about my cars (I've taken everything from exotics, imports and domestics) and treated me like a real valued customer. Imagine that? Gary, Ted and Brandon were great at the front and were pleasant when I was greeted as a new client over 8 years ago. Everyone there has always been knowledgeable, responsive & professional. The mechanics have always been top notch. No matter your auto knowledge level, they will explain the work to be done so you understand it and give you a fair, honest, reasonable estimate. Repairs are done in a timely manner. The waiting area is comfortable with television, wireless access & refreshments. I highly recommend West Town Monona Tire and totally and completely trust them with all my car needs.