OK SO I RESERVED A LIMO FROM ANOTHER COMPANY WHO DECIDED TO CANCEL AT THE LAST MINUTE. I TALKING ABOUT THE DAY PRIOR. SO I CALLED 5STAR LIMO AND AL WAS VERY KIND. THE LIMO WAS FOR MY DAUGHTERS 17TH BDAY DINNER WITH HER FRIENDS AND NO ADULTS. HE ASSURED ME THAT HE WOULD TAKE CARE OF MY DAUGHTER AND HER FRIENDS AND HE DID JUST THAT. THE RESTAURANT WAS VERY BUSY AND THE DINNER LASTED ABOUT 2 HOURS LNGER THAN EXPECTED. AL JUST WAITED PAITENTLY AND BNEVER COMPLAINED ONE TIME. WHEN MY GIRLS CAME HOME, THEY SAID THAT AL WAS SO NICE TO THEM AND HE WAS THE BEST DRIVER. I WOULD DEFINITELY RECOMMEND 5 STAR LIMO FOR ALL OF YOUR FORMAL (AND NOT SO FORMAL) NEEDS. ASK FOR AL, HE IS THE BESTEST!