Business Description:
Categories
tires & wheel alignment
Midtown Tire
411 Ponce De Leon Ave NE, Atlanta, GA 30308, USA
(404) 874-1112

Service

Professionalism

Total Experience

David D.

Atlanta, GA

Midtown Tire

Poor and un-professional tire service

My experience as a customer of Midtown Tire has been pretty poor and lackluster. I went to this shop to buy one tire and that took two hours which is beyond me and extremely frustrating. It cost me $200+ for one tire and although they gave me a discount because of the wait, I went there on purpose because I had been referred there and was in turn disappointed by the results. The technician's that day were working slow and behind the bar, un-professional in my mind and the pricing didn't help the case. I don't see myself going back here.

David D.

comments

Thank you for your feedback. I reviewed your invoice and it took exactly 1 hour and 20 minutes for you to check your vehicle in and was billed out. I agree that the service took too long. That is not the type of service we strive for. I will investigate why we dropped the ball and get it corrected. Please feel free to call me so I can make it right for you. Again thank you for your feedback.

Thomas Hong
VP, Midtown Tire (404)874-1112

Midtown Tire commented on 06/03/2014