They do the best they can. They're good. They're due to come here Monday, and her question was, "Can you live with this for a week?" There are sometimes they'll squeeze something in. They're far and above other plumbers as far as availability. I can say that because I've been getting my sister's house ready to sell, and it makes you realize how good Paul is. Not just Paul, but the woman who answers the phone. I know he squeezed us in. We had an issue with the septic tank line, but you have to understand they can't be here just because something happened, you have to wait your turn.

I have no complaints at all, which is really rare for plumbers. They're expensive, and I thought they were too expensive for a while. The last time, everything was fine. Brooks Plumbing worked on my house before Paul bought the company. They've replaced every sink and faucet in my house. I have no complaints about anything that they did. They were up front, told me what would work and wouldn't work, or why. Like, "You need to replace this in the future, not now." Or "This we should replace now." You just grow a trust after that much time.