From the person who contacted me with an estimate, to the gentlemen who came out to move my furniture, everyone was professional, courteous, and personable. I was sent a detailed email of charges to expect. I was told that the movers would contact me en route to my house. The movers contacted me 30 minutes out and arrived at the appointed time. The movers were very efficient and only took about 30 minutes to complete the move of my entire living room including 2 china cabinets from the front of my house around to my shop. Although there was a 2 hour minimum I still considered it money well spent. Will be contacting them for the return when all the floors are complete.