Dragan? was my service guy, and he was EXCEPTIONAL. Why? Because he did a COMPLETE job.
I installed a belt on my dryer, and in the process, screwed up some of the wiring.
I showed the schematic and pictures (I took on my phone) to some of BG's competitors.
I even offered to pay them, for "helping me out". They wouldn't / couldn't, but advised me to schedule service. OK fine, I did, and when the service guy showed up, he wouldn't repair, because someone ( ME/ the customer) had already fooled with it.
Got a hold of BG's;
Next day, service guy phoned ahead, like they promised, got there promptly, fixed my problem IMMEDIATELY, and even reassembled EVERYTHING, cleaned up around him, and MOVED THE DRYER BACK INTO ITS ORIGINAL POSITION!
Complete, thorough, old school, PROFESSIONAL, service.
And on top of that, VERY fair pricing.