I hired Floor Coverings International Concord for install new flooring in my home. The company has really good customer service. The technician that came to review my home before the installation was very thorough. He showed me a video and answered all my questions. The installation technicians were very down to earth and explained their process step by step. I was referred by a friend and have already recommended this company to several others. If you plan to have any home improvement done within their specialties, I definitely recommend you use Floor Coverings International Concord.