I've been using R&S for years for service and repairs on my 3 garage doors and 1 automatic gate. The service, knowledge, and professionalism of the staff and technicians is great! However, they are almost set up as 2 different companies. When I have my annual preventive maintenance done on the garage doors, 2 techs spend about 1 hour on the job and the price is $89. Annual PM on the gate is either 1 or 2 techs for 1 hour with a price of $134. Not sure why the price difference. Also, the billing process is different....garage door work is invoiced electronically, my preferred method of paying bills. Gate techs want to collect a check at time of service. Same company, different billing process and pricing....odd!