Why post only good reviews
Like many of the past reviews we have enjoyed great service. Within the past year the quality of service has been in steady decline. Disorganization, poor customer service and higher costs are but a few of the current problems. The last issue which has caused me and my family to find another place of servie was an altercation with Kelly and Dave. We dropped off the car at night because we finally got it started and wanted someone to look at it before it stopped. It had already been there and they charged $50 to spend 10 seconds to spray some lube on the pieces. The next day we followed up with a call because they had not notified us. They said they could not fix it because a part was missing. I then asked to pick it up at 630pm and Kelly said ok. When we arrived no one was there and the shop was closed up. We drove around the block to pick our kids up and when we drove back by they were there. I walked in and they wanted $90. They told me they had assembled the gear shift. When I confonted Dav he confronted Kelly which said he should be paid for printing the diagram. Dave cut a deal for $40 for doing nothing. Sorry Dave, a mechanic who cannot be trusted is not worth any amount of loyalty.
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