I just had a routine oil change, lube, and quick inspection, on this trip, but I've used this shop for every sort of service in the past.

The normal experience here is to call them to make and appointment, they get you in sometimes the next day, but occasionally it may take several days to get an open appointment. I drop the car off in the morning, and they have someone drive me in to work. I get a call if there are decisions I need to make or charges that needs to be approved, but in this case they were none. I drop by at the end of the day to pick up the truck, and someone at the front desk goes over the work done in detail, I pay and leave.

I've been using this shop for maybe 20 years now and don't go anywhere else if I can avoid it (e.g. dealer warranty work will be done elsewhere). I've had routine maintenance done there, as well as major repairs. The quality of the work is consistently good, the prices reasonable, and I'm treated like a valued customer. They occasionally find problems I didn't know I had (e.g. burned out tail light) and they will take of these, sometimes without charge or mention. I have gone to many other shops in the area looking for good, honest work, but once I found this place, I stopped looking