Everything went well, there was a slow start because the directions were wrong and I lived in a different apartment number. Then the buzzer system wasn't working from my apartment, so we used almost a half an hour just getting them into the apartment and time is money, so that was frustrating. BUT, the guys made the situation seem okay and stayed friendly and calm when I was slightly angry. They got all of the moving done quickly and were funny and joking with me the whole time. They gained my trust with my items across country!