My family and I went jet-skiing this past Sunday. We had a blast. The staff was very helpful. First contact was a phone call which directed us to their website. We couldn't do a Groupon due to the holiday weekend; but they did honor their own coupons. There is a fee for addl. rider. My daughter had to take the boater's safety (only $3.00) which was good information to know for anyone. The staff explains everything, there is also more information to review on the release form, and when you board the craft, they make sure that you understand what to do. They are quick to address any customers that aren't following the rules. We will definitely go back again!