The contact person from C. Coakley Relocation Systems was very thorough and did a follow-up. The only difficulty I experienced was that we missed the first truck contact to receive the furniture. I had missed the first truck because of a glitch on their end, but it was resolved. I wasn’t in much of a hurry, so it wasn’t a big deal. Overall it was a very good experience. I felt very comfortable with the people I had contact with.