We had our pool re-plasterd with pebbletec finish. We also had our tile cleaned, 4 large artificial rocks repainted, one submersed artificial rock removed from the Baja reef in the shallow end, and had the slate rock caps on the spa overflow into the pool reinstalled (they were loose).
Throughout the process, we received emails in advance stating dates/times for what was to occur next. They were always punctual and showed up as scheduled. They kept the mess to a minimum, cleaning up after each day. The end result was beautiful; I have no complaints. The price was reasonable given the number of tasks required. The project manager coordinated the job tasks of the various sub-contractors (i.e., tile cleaner, rock painter, plasters, demolition workers etc..)