Business Description:
Veterinarian specializing in the care of small animals such as gerbils and hamster and exotic animals such as reptiles and birds.
Categories
Pet Services
Parkway Small Animal & Exotic Hospital
39321 Garfield Rd, Charter Twp of Clinton, MI 48038, USA
(586) 416-8800

Service

Will Recommend

Price for Value

Kaitlyn C.

Sterling Heights , MI

Parkway Small Animal & Exotic Hospital

Three major issues

I used this place for years but lately it’s been going down hill. When I walked in, not one receptionist looked up or greeted me. I signed in and sat down and still no word to me until I was called into a room. The appointment was for a recheck on an issue we were treating that wasn’t improving. I was told when I scheduled the appt that it would be a recheck charge. When I went to check out, they charged me full price for a new exam. I questioned it and they stated that it was because it’s been 6 months since my pet has been seen so they had to do a full exam, yet they told me they only recommend a full exam once a year. After I got home I was having issues with how my pet was reacting to the medications. I was told a technician would call me back, 6 hours later they are now closed and I still haven’t received a call back.